Zenefits is available in three different editions: If you have limited technical expertise, you might find better customer support with a different HR software vendor. Often, when a customer is able to get in touch with a support representative, they provide links to articles in the help center instead of creating personalized interactions. The Zenefits help center has an extensive library of how-to articles, but many customers have reported a significant delay in getting a response from the Zenefits customer service team. ConsĪ common thread among customer testimonials is that Zenefits customer service leaves a lot to be desired. Zenefits also provides the need-to-know information to simplify the decision making process for both you and your employees. Or, you can browse the Zenefits library of thousands of brokers to find one that is best suited for your business. If you have your own benefits broker, you can integrate their plans with the Zenefits platform for an additional fee. This is because it started as a benefits administration company that has evolved into a full service HR software vendor. Unlike some of the other vendors on this list, Zenefits makes it easy to administer benefits for your employees. Zenefits: Best HR software for benefits administration Pros Namely is available in three different editions-HR Fundamentals, HR Complete, and Managed Services-but pricing is only available by requesting a free quote. Additionally, Namely’s technical support channels have gotten some criticism from customers. Although the capabilities exist, they aren’t always reliable and can sometimes create frustrating road bumps. Some users have noted that Namely’s customizations are a bit lackluster, especially when it comes to reporting. Many other users have touted how easy it is to configure Namely, so it’s perfect if you’re looking for an out-of-the-box solution. This means Namely acts as a single, centralized system of record for all of your internal data. These include accounting systems, resource planning software, and CRM software. Many users love how well Namely integrates with a wide range of third-party systems. Namely: Best HR software for integrations Pros PricingīambooHR is available in two different editions-Essentials and Advantage-but pricing is only available by requesting a free quote. This means you’ll likely need to adopt additional software to accomplish these goals or look for an alternative solution altogether. Other features, like employee engagement, learning management, and shift scheduling aren’t available at all. Many features, like time tracking, performance management, and automated overtime calculations, are only available as add-ons to the main packages. Where BambooHR excels in ease of use, it sorely lacks in its range of features. One user even commented that the BambooHR interface is “almost like Facebook for recruiting.” It has automation capabilities and workflows that make it easy to manage your people data, onboard new hires, and grow your company culture among other HR functions. It was built specifically for small and midsize businesses who are looking for their first dedicated HR software, and it has customizations and flexibility that exceed expectations. One of the biggest accolades BambooHR receives from its existing users is how intuitive the interface is. Zoho People: Best HR software for performance managementīambooHR: Best HR software for ease of use Pros.Freshteam: Best HR software for growing teams.
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